Common issues below. If yours isn't listed, reach us directly.
Deals expire. Retailers remove listings, change URLs, or sell out without warning. Our pipeline refreshes every four hours, but a deal can go dead in between runs. If you hit a dead link, the deal is gone — check the desk for something similar.
Prices are pulled at fetch time and cached. By the time you click through, the price may have changed. We show the price at last check — always verify on the retailer's page before buying.
Category assignment is automated. If something is filed in the wrong bucket, it's a pipeline misclassification. Use the contact form to flag it and we'll fix it manually.
Price history starts when we first track a product. New products show "Tracking started today" — that's expected. History fills in over time. If you see a clearly wrong data point, let us know.
We track specific retailers and keyword sets per desk. If a deal is on a retailer we don't cover, or uses terms outside our filter, it won't appear automatically. Send it to us and we'll consider adding it manually.
Ingredient analysis on dog food and treats is AI-assisted and may miss products. If you find one we've flagged incorrectly or missed entirely, please report it — this is important to us.